Grupo Platinum Estates the people
Specialising in international finance and property sales and purchase, we are a team of multi lingual professionals dedicated to do our best for each and every client. At Grupo Platinum Estates Sl, Inmobiliaria San Juan de los Terreros, We believe that you should find the property you are looking for the first time. And If you are selling, sell in a timely manner to meet your objectives. We establish individual relationships with our clients, a business built on professionalism and knowledge!
Office Located in Calle El Puntal 2, San Juan De Los Terreos, 04648 Pulpi. The street next to the Town hall.
Caroline Smith, Property and Finance Consultant.
Founder of Grupo Platinum Estates Sl in 2010, Our reputation has been built on fantastic customer service and meticulous attention to detail. "I live locally in San Juan de los Terreros, Almeria with my family. Originally I am from England, we moved to Spain in 2002. and since then, I have been working in the business of International Estate Agents. Previous to this, my career has been in Financial Services and Customer Service. I am proud to say I am highly trained in both aspects, having served since 1987 in the UK Banking and Finance Sector. I have numerous qualifications in Financial Services and I have won awards for delivering outstanding Customer Service. Consumers expect the highest level of service and quality, I am passionate about making sure they receive just that.
I believe, all relationships, including the buying or selling of a home begins with trust. I am passionate about living in Spain and believe that everyone can also live here, I work on 100% customer satisfaction, and I guarantee the best service. People may forget what you say, they may also forget what you do, but they will never forget how you make them feel, and the home they live in! I am pleased to say there is an extensive list of happy customers living from above Alicante to the other side of Malaga, who I am proud to say, we have helped find the perfect home, insurance and finance solutions.
Everything starts with listening to the clients in order to understand what they require. Financial services, after sales service, buying or selling a home. We work to connect the right buyer with the right property, securing an offer is not the end of a sale, this is where the hard work really begins. Therefore we are always available so that together we can overcome any challenges that may arise. We work with a huge range of lawyers and solicitors who check all the paperwork to the last detail and follow every step of the selling/buying process.
If you are considering buying or selling a second home on the coast of Spain, and Costa Almeria then I encourage you to feel free to contact me. I will help you in fluent English, Spanish. I can also assist with French, German, Russian and Holland speaking languages with my colleagues.
Brooke Edwards, Property Consultant.
My name is Brooke and I am a Property Consultant at Grupo Platinum Estates Sl, Inmobiliaria San Juan de los Terreros, Native English Speaker, Spanish and French, I was born in the uk but have been brought up in Spain since 2002. I live here in San Juan de los Terreros.
I am here in the business to assist everyone on all levels, whether it be sales, rentals, afteresales etc. Working within a knowledgeable and experienced team, I have all the resources to help you in a professional yet friendly manner. My job is to ensure that the process runs smoothly for all our clients, future clients and business partners.
Emma Jones, Property Consultant.
My name is Emma and I am a Property Consultant at Grupo Platinum Estates Sl, Inmobiliaria San Juan de los Terreros, I live with my family in San Juan de los Terreros, I was born in the Uk, lived here in Spain for over 16 years..
Focused on Customer Service skills, providing service excellence and support within the team. Rentals, Aftersales dedication and maintenance service assistance. Whether buying or selling a property you can be rest assured, we will make this a stress free experience for you.
Angelika Eveleens, Service management and rental
My name is Angelika. I am member of the aftersales team at Grupo Platinum Estates SL, born in Germany, where I worked several years in a bank , I am living in San Juan de los Terreros. Native German speaker, English and Spanish.
Focused on Customer Service skills, providing service excellence and support within the team. Rentals, aftersales dedication and maintenance service. Whether buying or selling a property you can be rest assured, we will make this a stress free experience for you.
Catherine Garcia, Office Coordinator
My experience in the trade refines my sense of listening and customer service.
Marceliano Arganda Torres,
My name is Marcel and the head of Matinenance at Grupo Platinum Estates Sl, Inmobiliaria San Juan de los Terreros, I live with my family in Pulpi.
Focused on Customer Service skills, providing service excellence and support within the team. Aftersales dedication and maintenance service. Whether buying or selling a property you can be rest assured, we w ill make this a stress free experience for you.
Sebastián González Crespo
My name is Sebastián i am part of the Grupo Platinum Estates Sl maintanance department, Born and breed here in Almeria, I live in San Juan de Los Terreros with my Family.
Focused on Customer Service skills, providing service excellence and support within the team. Aftersales dedication and maintenance service. Whether buying or selling a property you can be rest assured, we will make this a stress free experience for you making sure every detail is nothing but perfect
Drew Edwards, Property Maintenance.
My name is Dre w and I part of the proeprty maintenance team at Grupo Platinum Estate
s Sl, Inmobiliaria San Juan de
College Graduate with studies continuing to further his knowledge. Focused on Customer Service skills, providing service excellence and support within the team. Aftersales dedication and maintenance service assistance. Whether buying or selling a property you can be rest assured, we will make this a stress free experience for you.
Please feel free to take a look at some of the comments from our clients.
We offer an extensive range of property services for both sellers & buyers to make selling or buying your home as seamless as possible:
For sellers :
A large set of photographs, because this first impression is so important
Maximum exposure on leading property portals in different countries to reach the widest possible audience
For buyers :
Interior solutions (advice on furnishing, cleaners, key holders, ..)
Covering a wide area of spain, so whatever it is you are looking for we can help.
‘Ever Dreamed of buying a property abroad but unsure where to start’ We help people in that
position every day.
A company who offers an unrivalled service in terms of customer focus, area, product and investment knowledge. We believe that providing a high level of service and conducting business to the highest standard is essential for the well being of our clients, now and in the future. We are an independent company; we have no hidden charges for either the buyer or the seller.
We have received accreditation from the Association of International Property Professionals. We are proud to say that we worked hard to achieve this and adhere to the code of Conduct.
A dedicated team of professionals who’s main objective is “Satisfied Customers” whether these be bu
yers or sellers. We understand our clients are individuals and deserve to be treated as such.
The Grupo Platinum Estates team are all people who live in the area and intend to stay here for years to come. We do not have sales people, we ensure that all of the information we provide to clients is factual, and to the best of our researched knowledge. Our bespoke service will ensure that we will find your ideal property in Spain, whether it be for a holiday home, permanent move or an investment purchase. You can be sure that we will have the right property for you within our ever increasing portfolio and that we will assist you throughout the entire process.
We have a dedicated finance department which allows us to offer everyone an opportunity to own a property in Spain.
Qualified and experienced individuals who are here to help you. Confidential advice to assist you as much or as little as required. We can help you make the most of your current situation, and in some cases can assist you in improving this. Just another one of our bespoke services to arrange anything from initial deposits to final payments.