Customer Testimonials

We found Caroline and her team an absolute joy to deal with.  Nothing was too much trouble for Caroline and her staff, they were there for us every step of the way,  from helping us find a property, sorting out a mortgage for us, to sorting out a bank account, every little detail.  When ee returned to the UK, Caroline, was still there for us, guided us through the ups and downs of buying a property and also helped us complete the permanent move to live in our dream home!  

We would not hesitate to recomend Grupo Platinum to anyone wishing to buy a property in spain.  It is the way to go for a great retirement.

Susan & John Charman "enjoying our retirement"

We purchased via Caroline and cannot recommend her highly enough.

She negotiated a circa 50,000 euro discount off the original asking price with the developer for us, sorted out our mortgage, life insurances, building and contents insurance.

She also recommended an excellent solicitor so the purchase went through with no problems. (he is now handling our case against another developer for refund of deposits on a property which was not built.)

When it came to snagging we made a list gave it to Caroline and her team who sorted it all with the developer in 4 weeks.

The after sales service is great compared to other agents we have had dealings with, even now after a year we just ring with any problems/snags we find when we visit and Grupo Platinum sorts them out for us.
 

Mark

Initially, a great deal of time was spent with us to establish our requirements before we viewed various properties. We are both delighted with the level of personal service which has been provided by The team and Caroline - as a result, we have discovered the magical village of San Juan and a fabulous holiday retreat, which we are so looking forward to completing in June.. A big thank you to Caroline and your team for all your help and guidance which has enabled us to achieve this goal.

 

Dom and Jane, Lutterworth, UK Living the Dream

Hi Caroline,

Despite all the problems, we are still commited to a move to spain. We are now putting our house with a new agent to test the water. Your help and encouragement have been the key elements in restoring our faith in Spain.  If and when we sell we will be securing a property in Almeria. Despite all the doom and gloom, you have the right approach, a personal service with integrity, coupled with a sound knowledge of the area, this should see you through this difficult period. We look forward to doing business with you and of course catching up o­n a personal level when we visit next.

best regards

Andrew and Jo Richardson still searching

We have nearly completed the first of many holidays in our wonderful new apartment in Almeria, thanks in no small part to the team at Grupo Platinum.  Caroline, the main representative who dealt with us helped us to identify the priorities that we had for our dream property and found for us a property to turn the dream into reality.

From our first meeting, through to the day we signed for the property the staff were on hand providing help, guidance and support all of which was invaluable to us as we were novice overseas purchasers.

We know that without Caroline we would not have bought such a good property and for that we are so grateful and would recommend the services of Grupo Platinum to any prospective purchaser in the Almeria area.

Jill And Robert asked for this additonal note place on here for clients to be aware of..

"My husband and I had decided that we would like to purchase a holiday apartment in the Costa Almeria area so in the autumn of 2008 we emailed a number of estate agents in that area so as we could get a better understand as to what properties were likely to be available within our limited budget.

Early in March 2009 we both went out to Almeria and arranged to meet with Caroline who took us around to view a number of properties and whilst travelling also gave us an insight into the different characters of the various areas we visited. There was one property that we particularly liked located in the town of San Juan where a 2-bed apartment with excellent views was available.

We knew immediately that we liked the apartment and the town where it was located so with Caroline’s help we worked through matters such as kitchen fittings, kitchen tiling, furniture packages, garage parking, solicitors and purchase cost.

It was Caroline’s help and assistance that enabled us to confirm by the end of the month our intention to purchase the apartment in San Juan and when we returned to Spain the following month Caroline continued to provide invaluable help and guidance regarding the the opening of a local bank account, obtaining our NIE numbers and engaging a Spanish solicitor.

We returned to Almeria in the July of 2009 to finalise the sale and know that without Caroline we would not have bought such a good property and for that we are so grateful and would recommend her and as such, her Company, to any prospective Spanish property purchaser."

 

 

 

Jill & Robert Dale

We contacted Grupo Platinum Estates, following recommendation from our friends who have also bought with Caroline and her team. We did this before leaving the U.K. with a brief outline of our requirements. They know the area like they have lived there all their lives and had an excellent range of properties to show us, our consultant was a mind of information o­n all aspects of moving to and living in Spain. Grupo Platinum Estates turned our dreams into reality and put us completely at our ease. We would not consider using any other agent in future, and would urge anyone even just taking a look to contact them, or us, if they wish to have more info..
 

D Lilly. Loved the service

After searching the Internet or a long while, we travelled to Spain to look for a dream home that we can use for many years to come.. We had no experience ourselves, just the information we had found o­n the internet, we had many reservations. We had spoke to Caroline and other consultants in Grupo Platinum many times before the trip. We did specify our wishes to them, for them to build a portfolio and itinerary prior to our visit. We finally found our home which was built for us in record time, individually designed, o­nce we picked the land we liked. We met a couple of Solicitors and decided ourselves which we wanted to use. We highly recommend Grupo Platinum, the owner and staff are warm and genuine guys. They know the area and have been there for us 100% from start to finish, making what we o­nly dreamed of, a reality.

Made our dreams a reality

Hello Caroline,
 
Just a thank you email for all the assistance you gave to us when we bought our villa in Spain, we found your firm to be very professional and the service you gave to us was "First Class" nothing was too much trouble and I would recommend yourselves to anyone wishing to puchase in Spain if you want a hassle free package, since there is so much red tape to be got through and someone who is fully versant with the property buying and selling rulings was a great assistance to us.  We intend to return to you for your invaluable advice when we sell in the future.
 
Again, many thanks Caroline to you and your team of very professional people.
 
Regards
 
 
June 
 

If you want a hassle free package

Dear Caroline,

Thank you so much for your help during my recent house hunting.  The decision to move to Spain was a very big one for me but you and your staff made it so easy – not just with finding the right property, but also with financial advice, help setting up a Spanish bank account, finding the right legal advice and holding my hand through the whole process.   I don’t know how I would have done it without you.

Your knowledge of the area and all things Spanish meant I felt confident to relax and leave all the hard work to you.  The properties you showed me exactly matched my wishes and my budget, the advice you gave was at all times helpful and accurate.  I couldn’t have asked for better service.

I’m recommending Grupo Platinum to all my friends!

Yours sincerely

Anne Blakeney

 

I am recommending Grupo Platinum Estates to all of my friends!
Testimonial:
 
Caroline has been our property manager since we bought our Bungalow, off plan in 2005. She has always been professional, reliable, and has always gone that extra mile when this has been required. Our guest in the Bungalow have often commented how hospitable and helpful that she has been in all respects. When you are back in England you need to know that your property is being cared for, maintained and kept clean and secure.Caroline has managed our property impeccably in every respect. We would have now reservation but to recommend Grupoplatinum to anyone.
Martin and Ruth Kershaw 22B Los Cerezos, Huerta Nueva, Los Gallardos, Spain
We would have now reservation but to recommend Grupoplatinum to anyone.

25 Calle Los Rosales Los Gallardos Almeria 04280 | 0034 950 889 853 | 0034 666 687 251 | info@grupoplatinum.com